Axis Community Health is a nonprofit community health center that is growing rapidly in response to the exciting changes that are occurring in the healthcare arena. Axis Community Health has served the Pleasanton, Livermore, and Dublin area since 1972. Our services include medical care, mental health counseling, behavioral health, and WIC nutrition services for Tri- Valley residents.
We would love for you to apply to join us on our mission to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.
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JOB SUMMARY:
Reporting to the Senior Director of Quality Enhancement, the Data Quality Analyst is responsible for collecting, analyzing, and interpreting healthcare data gathered from multiple sources to improve patient outcomes and operational efficiencies. This position performs project management and process improvement initiatives to support Axis Community Health’s mission of providing high-quality healthcare services to our community.
ESSENTIAL DUTIES/RESPONSIBILITIES:
• Extract, analyze, manage, and report data results to Axis Staff, Axis’ governing board, and key stakeholders.
• Develop and maintain analytic and reporting capabilities and communication of findings to contribute to data-driven business decisions supporting organizational strategies.
• Responsible for conducting full lifecycle analysis to include definition of requirements, validation of data and reporting schedules.
• Develop and promote automation of reporting to Axis Business Units.
• Streamline reusable methodologies for extracting requested information from database systems.
• Performs data validation, data reconciliation and the retrieval of missing data when required.
• Maintains and tracks and trends of quality reports and preparing summary reports for various departments and committees.
• Develops and maintains databases as required by the department.
• Using data, assists in ensuring that processes and protocols are effective, thereby improving the quality and efficiency of care.
• Assists in the development, communication, and education of Axis staff regarding reporting and quality initiatives related to regulatory and health plan requirements, including but not limited to: HRSA, HEDIS, Community Health Center Network (CHCN), UDS, Meaningful Use, and grant requirements.
• Reports out the auditing process for Data Outcomes including identifying trends and articulates current performance in specific areas/indicators. Benchmarks performance against clinical industry standards.
• Help operationalize the Care Based Incentive Program for providers. Collaborate with providers on PDSAs to improve the health of the population.
• Coordinate Peer Review, with direction from the Chief Medical Officer.
• Coordinate CHCN audits.
• Complete ad-hoc report requests, documenting progress in ticketing system.
• Analyze audit reports and make recommendations for interventions to improve performance.
• Coordinate Quality Enhancement Pilot Projects with the Community Health Center Network and Alameda Health Consortium.
• Facilitate improvement and cross departmental collaboration yielding positive results.
• Communicate improvement opportunities, issues, project updates, and alerts to Change Management Group, Quality Enhancement Committee, and CHCN QM meetings.
• Assist in the implementation of new technologies and systems.
• Participate in staff meetings, attend other meeting and training events as assigned.
• May be required to perform other related duties, responsibilities and special projects as assigned.
REQUIRED COMPETENCIES:
• Aptitude for information systems and utilizing quality improvement methods to improve patient outcomes.
• At least one-year experience with SQL and solid understanding of a range of query tools such as Crystal Reports, Business Objects, Clarity, Tableau, etc.
• Hands on experience performing reporting analysis and developing custom reports.
• Knowledge of OCHIN EPIC clinical, operational, and billing workflows with experience in Epic population health management and reporting tools preferred.
• Thorough knowledge of the principles and methods of research methodology, statistical analysis and report design.
• Demonstrated system analytical skills and experience.
• Ability to present statistical and technical data in a clear and understandable manner utilizing appropriate visual aids.
• Excellent written and verbal communication skills, including experience writing and maintaining end user and technical documentation
• Excellent project management and time management skills
• Ability to plan, organize and lead data collection activities.
• Able to work with minimum supervision.
• Knowledge of legal, regulatory and policy compliance issues (especially HIPAA).
• Knowledge of Microsoft Office, Teams, and SharePoint.
• Excellent verbal and written communication skills.
• Ability to work independently, learn new tasks/handle multiple tasks, solve problems, meet deadlines, and show strong self-motivation and initiative.
• Ability to maintain a high level of confidentiality, a professional demeanor and must always represent the organization in a positive manner.
• Ability to establish and maintain positive and professional working relationships.
• Must be able to adjust priorities quickly as circumstances dictate.
• Must be able to be at work regularly and on time.
• Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting.
• A can-do attitude, attention to detail, ability to organize and set priorities and excellent interpersonal skills.
• Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems.
• Must be able to use office equipment (i.e. copier, fax etc.).
QUALIFICATIONS:
• Bachelor’s Degree in Healthcare Administration, Public Health, Statistics, Information Systems, or a Healthcare related field, with at least (1) year of experience in a healthcare setting or possession of a clinical certificate or licensure (Medical Assistant/L.V.N.) preferred.
BENEFITS:
• Employer paid health, dental, and vision benefits to the employee
• Option to participate in a 403(B) retirement plan with employer matching contribution
• Partial educational reimbursement
• 12 paid holidays
• Accrued paid time off with each pay period
• Employee discount programs
• Colleague Referral Bonus Program
CONNECT WITH AXIS:
Company Page: https://www.axishealth.org
Facebook: https://www.facebook.com/axiscommunityhealth
LinkedIn: https://www.linkedin.com/company/axis-community-health
Physical Demands and Working Conditions:
Work is normally performed in a typical office work environment. While performing the responsibilities of this position, the individual is required to have ambulatory skills sufficient to visit various parts of the organization. Requires the ability to reach with hands and arms, climb stairs and occasionally lift and/or move up to 30lbs. Requires sitting and standing for extensive periods of time, operating a computer keyboard, telephone and other equipment for extended periods of time. Travel to other Axis health centers and other local travel will be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Axis Community Health is committed to creating a diverse work environment and is proud to be an equal opportunity employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us for assistance. Link to EEO is Law poster: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf As part of our hiring process Axis conducts background checks.
All Axis staff members must provide proof of vaccination for COVID-19. Exemptions to this requirement will be considered for those requesting a reasonable accommodation based on their medical, religious, or disability status. Staff members that are granted a reasonable accommodation will be required to undergo weekly testing.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers
