The Collections Officer is responsible for collection effort including implementation of procedures to affect the timely collection, application and deposit of payments.
Responsibilities:
•Dealing with Escrow offices/ real estate agents and homeowners
•Collecting on inspections and repairs
•Ensure that customer balances are within agreed, assigned terms
•Resolve customer inquiries regarding their accounts
•Advise customers of necessary actions and strategies for overdue account balance payment, and arrange balance payment schedules based on customers' financial situations
•Notify customers of overdue accounts
•Track information about customer financial status and status of collection efforts
•Perform various administrative functions for customer accounts, such as recording contact information changes and monitoring when customers' status should change from current to collections
•Receive payments
•Prepare customer monthly statements for mailing
Qualifications:
•1+ years of experience in Collections and Accounts Receivable
•Strong Collection skills
•Proficient in Excel and other Microsoft Office applications
•Quick learner
•Extreme attention to detail
•Experience with construction liens is a plus
Physical Requirements:
•Job requires constant computer work
•Monday-Friday 8:30-5:30
•HomeGuard Incorporated is an Equal Opportunity Employer and is committed to excellence through diversity
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers
