POSITION SUMMARY:
Aldea Home & Baby is seeking a retail sales associate to become the face of Aldea by engaging customers, making them feel comfortable, and servicing their needs as they prepare for the major changes in their lives. This position will also help with daily updates to our social media accounts and website.
We are a small team, so everyone counts! We are looking for a passionate go-getter with a friendly disposition who is a team player, resourceful, and driven.
Offering a starting wage of $19/hr, this part time associate will grow with the company and enjoy benefits such as weekly professional and personal training and development.
Must be available to work on the weekends.
This position will report directly to the store manager and owner.
ABOUT US:
Aldea Home & Baby is more than just a home goods and baby essentials retailer based in San Francisco and Los Angeles. The word, Aldea, means “village” which is at the heart of the community we have created for every associate, customer and partner. Aldea also means “prosperous” and “well-off” which speaks to our values of outstanding customer service while curating the highest quality, sustainable products available worldwide. We specialize in Baby Registries and Growth Milestones, so that expecting and new parents can trust that they have the information and resources they need at every stage, making them feel safe, educated, and confident.
JOB DUTIES AND RESPONSIBILITIES:
Our mission is to provide a remarkable customer experience!
* Greets customers, gets them information, and makes them feel comfortable.
* Interacts with customers, identifying their needs, offering assistance, and responding to questions about products, services, and purchases.
* Locates merchandise for customers and places orders when necessary.
* Actively introduces registries, promotions, and events to customers in a respectful manner.
* Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately.
* Receives and stocks merchandise/supplies, maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation
* Resolves customer issues and concerns in a professional, compassionate, and capable manner.
* Operates cash register and handles cash payments, credit card processing and returns per company policy.
* Documents sales, stock and gear updates, and special orders by updating appropriate reports and following company documentation protocol.
* Alerts management of potential security issues and helps to keep shopping environment safe and clean.
* Manages our Social Media account (mostly Instagram) and posts stories daily.
* Manages and maintains our online store for accuracy and updates.
REQUIRED SKILLS AND COMPETENCIES:
* Self-motivated and responsible
* Friendly disposition and strong commitment to customer service.
* Proficient in social media and technology.
* Ability to communicate in a respectful and professional manner at all times and with all people.
* Strong interpersonal, verbal and written communication skills.
* Growth mindset, someone who is open, coachable, and gets excited to learn something new.
* Adaptable to changing work demands, staying focused and respectful especially when faced with change or challenges.
* Ability to stand for extended periods
* Ability to lift 25-30 lbs.
* Basic math and accounting skills
* Asks questions in order to understand associate and customer needs.
* Follows and aligns with corporate vision, mission, values, guidelines, and goals.
* Shows integrity and ethical behavior in all work situations.
EDUCATION AND EXPERIENCE:
* High School graduates preferred.
* Retail sales experience is a plus, especially if experience was in baby gear and in furniture.
* Training will be provided and on-going on all baby gear and other essentials.
PHYSICAL REQUIREMENTS:
* Can move, lift, carry, and place merchandise and supplies weighing up to 25-30 pounds.
* Extended periods of time on your feet
COMMITTMENT TO DIVERSITY:
Our culture celebrates employee ideas and encourages creative innovation and diversity.
Aldea Home & Baby is an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce. Aldea recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or “other-abled”, and actively foster inclusion in all forms both within our company and across interactions with all associates, customers, vendors and partners.
NEXT STEPS:
If this position caught your eye and you feel qualified and inspired to join our team, send us your resume! Include a cover letter stating why you feel like you are the right candidate for the job.
For best consideration, include the job title and source where you found this position in the subject line of your email.
Please send all correspondence to johanna@AldeaHome.com
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers
