THIS POSITION IS FOR MULTIPLE KNIESEL’S COLLISION CENTERS!
Kniesel’s Collision has been family-owned and operated by the Kniesel family since 1968 with a strong commitment to impeccable customer service and the highest standards of automotive repair. We have 11 state-of-the-art locations throughout Northern California serving Placer, Sacramento, and El Dorado counties.
Kniesel’s Collision is in search of new team members who are not just looking for a job, but rather a career with opportunities for advancement and exceptional incentives. Our culture is dynamic and team- based, providing excellent opportunities for a gratifying career in the collision industry.
Come join our family of automotive experts where you will be treated like family, not just a number.
Currently, we are seeking Account Managers for multiple locations. To find a location near you, please visit www.kniesels.com/locations.
Why Kniesel’s? With over 55 years in the collision industry, we offer excellent benefits, including competitive pay plans, paid vacation time and health benefits. Here are some of the top reasons to select Kniesel’s for your next career path:
• Excellent medical, dental and vision benefits begin on the first month of employment.
• Immediate PTO accruement upon hire date
• Highly competitive pay plans
• Consistent workflow resulting from insurance carrier (DRP) partnerships.
• Free I-Car Training
• Advancement Opportunities
• State of the art facilities and equipment
Kniesel's Collision offers team members a competitive total compensation package that consists of:
• Highly competitive pay plans with select positions offering performance- based incentives.
• Medical, Dental & Vision Health Benefits
• Paid Holidays and Paid Personal Time
• 401(k) Savings program with a company contribution
Essential Job Duties:
• Effectively estimate vehicle damages for estimate appointments, both walk-in and scheduled appointments. The ideal candidate will be well versed in all aspects of collision estimating, including production, parts, and utilization of Update Promise.
• Check in vehicle with customer at time of drop-off.
• Knowledgeable of CCC One, Mitchell, and Audatex. Prioritize and perform several functions simultaneously and consistently while using different databases such as CCC1, Mitchell, Parts Trader and OPSTrax.
• Ensure files are maintained in compliance with insurance DRP SOP’s, California BAR regulations and Kniesel’s Collision SOP’s, including obtaining appropriate authorizations.
• Committed to the highest level of customer service, including:
• Effective, consistent, and clear communication on repair plan and vehicle status updates.
• Work to address all customer concerns and ensure complete customer satisfaction when repairs are finalized.
• Prepare and complete proper paperwork for final customer packet prior to vehicle delivery.
• Complete a final QC of vehicle and document in CCC1 and on our quality control cling.
• Deliver vehicle to customer upon completion of repairs.
Skill/Requirements:
• Must align with Kniesel’s 6 Core Values: WOW Customer Service, Integrity, Humility, Family, The Golden Rule, and Quality.
• Must be at least 18 years of age.
• Ability to effectively communicate with others.
• Must have effective written and oral communication skills.
• Ability to work in a fast-paced environment; ability to prioritize and re-prioritize tasks.
• Familiarity with Word and Outlook is required.
• Ability to lift and move boxes, furniture up to 20 pounds.
• Maintains a well-groomed, professional appearance
Job Type: Full Time
Schedule: Monday through Friday
Pay Range: $60,000 - $120,000 DOE
Applying is simple! Just reply to this job posting or complete an online application: http://kniesels.com/careers/.
Kniesel's Collision is an Equal Opportunity Employer.
**For immediate consideration, TEXT/CALL: Rebecca at (916) 300-4959
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers
